AIM's Technical Support
In the HealthCare industry, no software user should have to hesitate before asking for support. The potential losses from user error are too great and the user should not have to worry about the issue. Software or hardware there is no such thing as a silly question and assistance should be one phone call away. As you depend on your software to run your operations you rely on those systems to perform as expected. You need instant access to a support staff to isolate the problem between the hardware and the software. Whatever the support process may be, when a problem occurs, user anxiety quickly builds up and a rapid access to a support person is important, regardless of the problem. Your commitment to success can be determined by making sure support services are just a phone call away.